We’re all about the customer
Imagine if you could talk to a professional that actually loves their job. They want to hear your story. They’re experts in their field. They believe in their products. And they want to share that with you.
In everything Sky Building does, we put a strong focus on having the right people for the job. Admin staff that know how to talk to people. Trade professionals that know what they’re talking about. And a leadership team that knows how to deliver.
And that’s what makes Sky Building different.
We understand that happy customers are a direct result of happy staff.
Here’s how we do it.
Build a team of caring individuals and keep them so happy customers can hear it even through the phone.
A world-famous entrepreneur once said that staff come first, and customers second. It works for Richard Branson, and it works for us. That’s because heart-warming customer experiences happen when people are happy and are empowered to help.
There is a culture at Sky Building of helping each other out, picking each other up when we need it, and support for the staff at every corner. So when we speak to you on the phone or in person, you’ll hear the difference. It’s the sound of someone who wants to be there, and someone who is eager to help you out.
“The level of consultation as well as the general courtesy of the site team has been a delight.” – Luke
Put the customer on top at every moment because every customer journey is different.
All Sky Building staff receive comprehensive and ongoing training, because let’s face it, roofing products are complex, and you’re probably not a trade-qualified builder. So deciding the best solution could involve a lot of questions depending on your own personal experience.
Whether our team is helping you understand your roofing concerns, they never lose sight of what it’s like to be a customer. They’ll spot the things other builders miss, take the time to talk to you person to person, and do the little things. Because they’re the ones that matter.
“From their first initial call to the sales rep to installation, nothing was a problem and everything was explained in laymen terms.” – Kim
Recruit the best builders and specialists that are experts in their field and get it right the first time, every time.
There is something different about Sky Building staff. That’s why they’re hired, and why they thrive here. And, it’s why you’ll love talking to them.
Our builders see everything from routine roof repainting to the devastation of extreme weather events. They are carefully selected to also be a ‘people person’. So if you want to feel at ease, if you want the peace of mind of a fully-licenced expert, if you want the best products at incredible value, call Sky Building first.
“Mark, our consultant, was informative and personable straight away, which is a big reason why we chose Sky Building – Mandy
The foundations of Sky Building
Two colleagues from different companies loved their jobs. They enjoyed working with customers. Took pride in what they made. And enjoyed the team they worked with. So why did they leave to start a new roofing company (which has quickly grown into a major Australian home improvement juggernaut)?
Well, so many roofing companies operated with the same rhetoric. You could paint them all with the same brush, so to speak. But there is a subtle difference that makes Sky Building different. Quite simply, Sky Building cares how they do what they do as much a what they do.
Sky Building stands for:
Providing the best workplace for their staff.
Ensuring long-term customer satisfaction.
Declaring its commitment to the highest quality workmanship.
Sourcing the best product from leading brands for our customers.
Being proudly Australian owned and run.
Here’s what our clients have to say
Some Of Our Recent Work
Crestmead Tile to Metal Replacement
Victoria Point Roof Restoration
Mitchelton Roof Restoration
Seven Hills Roof Restoration
Raceview Roof Restoration
Surfers Paradise Metal Replacement
Helensvale Roof Restoration
Riverview Metal Replacement
Benefits of Choosing Sky Building
We use Trusted Brands, so you know what you’re buying.
We simply do not compromise on quality or service, so that means using quality brands. The process and the kinds of results you can expect will be explained, and we’re proud of our important relationships we have with the industry’s leading brands including Dulux, Bluescope, and COLORBOND®. We believe in doing jobs right first time, every time.
We include a 5-Year Replacement Warranty because we want you to be confident
Our roofing customers have recognised our expertise and our use of high-quality hardware. We stand by our pledge to replace (at no charge) rather than repair if any item doesn’t perform to 100% as promised within the first five years. Our high-quality workmanship means Sky Building never have to go out and redo installations.
We tailor solutions to your home, so you only pay for what you need.
In everything we do, we provide our customers with fit-for-purpose products and solutions. We believe that if we do right by you, you’ll refer us to your friends, neighbours, relatives, and colleagues. We cherish our word-of-mouth referrals from all our satisfied Sky Building roofing customers.
